ERP Functional Support Manager (M/F)
Machine translation — original language: French.Show original
Context: Company based in Brive-la-Gaillarde in the defense sector.
Missions:
- Manage the operational maintenance of the ERP and IT systems related to the ERP.
- Prevent potential anomalies and participate in the development and maintenance of the ERP and associated IT applications.
- Intervene to restore service in case of problems.
- Provide technical support/advice to the various departments of the group's sites within its field of expertise, particularly within the framework of projects.
- Assist users, list and correct anomalies observed during the normal use of the ERP and related applications.
- Train users on the functionalities of the ERP system.
- Participate in deployment and evolution projects of the ERP system.
- Propose IT solutions related to the ERP to meet company processes.
- Provide expertise to assist the user in extracting data from the ERP (queries).
- Respect and apply the QSSE policy and associated objectives.
- Respect QSSE and security procedures, and adopt eco-citizen gestures (sorting, energy saving, etc.).
- Contribute to continuous improvement by participating in site projects (reporting malfunctions, risk situations, Quality and HSE visits, environment day).
- Internal/external working relationships:
- Participates in cross-functional projects.
- Collaboration with all departments of the site.
- Interaction with the group's IT departments.
Tools & Environment:
- ERP and associated applications SAGE X3
- Databases and queries.
- Office tools.
QSSE policy and security procedures.
Working conditions: Hierarchical responsibility: Group functional support manager for application maintenance and development.
Profile sought:
- Minimum BAC+2 with an IT specialty
- SAGE X3 ERP expertise
- Database and query expertise
- Mastery of office tools
- Technical English level B2
- Knowledge of IT security rules and data confidentiality
Knowledge transfer:
- Ability to acquire and master new specific knowledge necessary for IT development projects
- Ability to work alone or in a team and to report on one's activity
- Ability to share experiences and practices