Supervisor CCTV Facility
Group overview:
Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.
alfanar is involved in:
Electrical, electromechanical and civil engineering construction
Manufacturing and marketing electrical construction products
Allied engineering services
Our main divisions:
alfanar electric
alfanar construction
alfanar building systems
alfanar electric
alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.
alfanar electric operates industries in:
Riyadh and Jubail, Saudi Arabia
Dubai, UAE
London, UK
alfanar has a development and engineering center in Chennai, India.
Industrial complex, Riyadh
The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.
Spread across 700,000 square meters, the complex houses alfanar’s facilities.
The complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.
Job purpose
To supervise the daily operation of CCTV monitoring activities and ensure proper functioning of surveillance and fire safety monitoring systems in order to maintain security, safety, and effective incident response.
Key accountability areas
CCTV system monitoring and operation
Supervise daily CCTV monitoring activities to ensure continuous surveillance of assigned areas
Ensure cameras, recording systems, and monitoring equipment are functioning properly
Monitor system alerts and investigate unusual activities in accordance with security procedures
Coordinate with technical teams to resolve system faults or repeated technical issues
Control room operations
Ensure smooth operation of the control room and proper execution of monitoring procedures
Oversee shift handovers and verify that incidents and observations are properly communicated
Maintain accurate logs of incidents, alarms, and system activities
Ensure control room procedures and security protocols are consistently followed
Team supervision and coordination
Supervise CCTV operators during shifts and ensure proper coverage of monitoring activities
Assign duties and support staff to maintain effective control room operations
Prepare and manage shift schedules to ensure continuous control room coverage
Provide guidance and feedback to team members to maintain professional performance
Ensure team members follow established monitoring and reporting procedures
Support recruitment activities by participating in interviews and providing input on candidate selection
Fire and life safety monitoring
Monitor fire alarm and life safety system alerts from the control room
Follow approved procedures when alarms or emergency alerts are activated
Coordinate with on-site response teams and emergency services when required
Ensure all fire and emergency events are properly recorded and reported
System maintenance coordination
Report equipment faults and coordinate with technical teams for repairs or maintenance
Ensure routine testing and system checks are conducted as scheduled
Monitor storage capacity and system performance to ensure reliable operation
Support periodic testing of surveillance and safety systems
Security compliance and reporting
Ensure surveillance activities comply with security policies and procedures
Prepare incident reports and provide updates when required
Maintain confidentiality of surveillance information and security data
Support security audits and operational reviews when requested
Role accountability
HR proficiency:
Training subordinates and forming a team to get the work effectively
Provide leadership, coaching, and direction to subordinates in all aspects of their work
Delegate subordinates in each respective assignment
Ensure fair distribution of tasks to maintain morale and motivation of subordinates
Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules
Utilize resources effectively to achieve objectives within efficient cost and time
Provide a periodic report formatted by detailing the deviation and execution of planned tasks
Problem-solving:
Resolve any related problems that arise and escalate any complex operational issues
Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities
Business process improvements:
Coordinate well-defined written systems, policies, procedures, and seeking automation opportunities as much as possible
Compliance:
Comply with related policy and procedures and work instructions
Safety:
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services
Academic qualification
Bachelor degree in safety engineering or any relevant field
Work experience
4 to 6 years
Technical / functional competencies
Security
Security administration
Security analysis
Security architecture
Security best practices
Security compliance
Security controls
Security management knowledge
Security monitoring
Security systems maintenance
Security standards and procedures
Security training