Showroom Sales Team Leader

Your tasks

Lead and guide the showroom team in achieving business targets of sales volume, stock as per norms, and customer satisfaction. Also responsible for coordinating showroom sales operations and sales strategies.

• Build required rapport with the key customers in the assigned showroom.
• Guide the team in implementing an effective showroom sales strategy to increase sales.
• Understand customer needs and provide solutions with our valued products and services.
• Lead showroom team in giving demonstrations to prospective customers.
• Build close and strong relations with existing and potential customers.
• Monitor showroom product display and ensure that it is updated and well organized.

Sales follow up

• Follow up on all sales operation procedures such as payment entries and sales invoice issuance.
• Close sales deals and document the achieved installed sites.
• Ensure compliance with the terms and conditions of sales in line with the company’s policy and procedures.
• Drive the team in achieving the annual sales objectives and budget by product volume, value, and selling price.

Coordination & communication

• Interact and coordinate with merchandising team to create suitable product display plans and present design concepts.
• Interact and coordinate with other departments like brand management, logistics, etc., wherever required.

Research & reporting

• Maintain accurate customer records and submit sales reports as required by company policy, measuring own and customers’ performance as well as market changes.
• Study competitor activity in the assigned territory and provide relevant feedback to the sales manager.

Others

• Enforce in-store security and health and safety procedures and regulations.

Delivery

• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide periodic reports detailing deviations and execution of planned tasks.

Problem-solving

• Solve any related problems that arise and escalate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.

Business process improvements

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance

• Comply with related policy, procedures, and work instructions.

Health, safety, and environment

• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined work areas to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Requirements

HR proficiency

• Ability to obtain updated soft and technical skills related to the job.

Technical / functional competencies

• Sales forecasting
• Sales planning
• Sales presentations
• Sales trend analysis