Digital Solutions Manager - Automation

Job purpose

This position is responsible for driving the positioning, qualification, and adoption of DASA automation solutions by engaging customers, identifying opportunities, and supporting technical approvals. The role acts as the key interface between customers, Sales, and Engineering to promote DASA offerings and enable successful business growth.

Functional responsibilities

Customer engagement and opportunity development

• Engage with customers to understand business and technical requirements and identify new business opportunities.
• Promote DASA solutions and support the Sales team throughout the opportunity qualification and development process.

Product qualification and vendor approval

• Coordinate product qualification and vendor registration activities with utilities, EPC contractors, and consultants.
• Prepare and submit technical documentation required for product approvals and customer acceptance.

Coordination with solution architects

• Collaborate with Solution Architects and Engineering teams to develop technically compliant, customer-focused solutions.
• Facilitate technical discussions and ensure customer requirements are effectively translated into solution designs.

Utility account management

• Build and maintain strong relationships with utility customers and other key stakeholders.
• Support account plans by identifying customer needs and coordinating activities to strengthen long-term partnerships.

Market development

• Monitor market trends, customer requirements, and competitor activities to identify growth opportunities.
• Support product positioning and market expansion initiatives across target sectors.

Internal stakeholder management

• Coordinate with Sales, Engineering, Tendering, Product Management, and Project teams to ensure timely customer support.
• Track customer requirements, approvals, and follow-up actions to ensure successful opportunity execution.

General responsibilities

HR proficiency

• Recruit, recognize, and cultivate high performers, and develop them to create a robust second line of management.
• Recognize low performers and guide them to improve or release them.
• Treat subordinates equally without discrimination.
• Assess subordinates based on performance that leads to planned results.
• Ensure the delegation of authority matrix is available and provides sufficient delegations in accordance with company policy.

Responsibility

• Take full responsibility for operations and the required deliverables of this position, in accordance with the job description and general company guidelines.
• Anticipate problems and take the necessary proactive steps to prevent them.
• Make necessary and appropriate decisions in a timely manner.

Delivery

• Deliver the required results in a timely manner, with the required quality and cost.

Making a tangible difference

• Make a tangible difference in the area of operation and exceed business expectations.

Business planning and performance

• Transform corporate goals into business plans.
• Plan, follow up on, and execute annual and development plans.
• Monitor plan performance, initiate actions to strengthen results, and take corrective action as needed.
• Provide periodic work progress reports.
• Monitor and control budgets and expenses to achieve optimum cost efficiency.

Organizational development

• Develop the organizational structure according to current requirements, taking future and development plans into consideration.
• Ensure job descriptions are available and deployed for all roles.

Business process improvements

• Develop and coordinate well-defined written systems, policies, and procedures, and seek automation opportunities wherever possible.
• Be conversant with and able to navigate IT solutions, especially those relevant to the role and business.
• Promote automated systems and use them fully to foster a culture of automation.

Quality

• Recognize that quality is considered alfanar’s prime competitive advantage and act accordingly.

Adaptation

• Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, safety, and environment

• Ensure a safe, secure, and legal work environment in accordance with standard regulations.

Qualifications

• Bachelor’s degree in Electrical Engineering or a relevant field.

Experience

• 10–15 years.

Skills

• Production testing
• Power system modeling
• Power system planning
• Data center production environment planning
• Systems engineering knowledge