Concierge Receptionist

We are looking for a person passionate about hospitality and guest service to join our team.

Main functions:

• Perform guest check-in and check-out.
• Manage reservations, collections, and billing.
• Handle calls, emails, and special requests.
• Provide tourist information and coordinate external services (transportation, restaurants, tours, etc.).
• Follow up on guest requirements and incidents.
• Maintain communication with different operational areas to guarantee an exceptional experience.

Requirements:

• Minimum 1 year of experience in hotel reception, concierge, or guest service.
• Advanced conversational English.
• Management of hotel systems (PMS).
• Excellent service attitude, presentation, and communication skills.
• Availability to work rotating shifts.

We offer the opportunity to be part of a luxury boutique hotel focused on creating memorable experiences for our guests.

-Requirements-

• Minimum education: Higher education - Bachelor's degree 2 years of experience
• Languages: English

Keywords:

recepcion, receptionist, recepcionista, portero, concierge, subalterno, conserje