Senior IT Specialist

Your tasks

Brief Responsible for maintaining and optimizing IT infrastructure, systems, and end-user services across multiple factories and corporate locations, ensuring system reliability, effective technical support, and business continuity.

• Provide advanced technical support for hardware, software, operating systems, and business applications.
• Administer Windows Server, Active Directory, user accounts, and access permissions.
• Troubleshoot network connectivity, printers, computers, and IT infrastructure issues.
• Install, configure, and maintain IT equipment and software.
• Monitor system performance and support backup, recovery, and business continuity procedures.
• Manage IT incidents, prioritize service requests, and support root-cause analysis.
• Coordinate with network, cybersecurity, ERP, and application teams to resolve complex issues.
• Support IT asset management, documentation, and technology deployment projects.
• Ensure compliance with IT policies, security standards, and access control procedures.
• Provide technical guidance to junior IT staff and support IT improvements across factory operations.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT support, systems administration, or IT infrastructure.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, and endpoint management.
• Good understanding of networking fundamentals, including TCP/IP, VLANs, DNS, and DHCP.
• Experience with backup solutions, troubleshooting, and IT service management systems.
• Strong analytical, problem-solving, and communication skills.
• Relevant certifications such as Microsoft, CompTIA, or Cisco are preferred.
• Good command of English.
• Experience supporting multi-site manufacturing operations is an advantage.