2310 Student Management Support Officer / Bukit Panjang MRT

Name of Authority: Beacon Primary School

Contract Period: 1 January 2027 to 31 December 2027.

Option period: 1 January 2028 to 31 December 2028.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 6:45am to 4:00pm, inclusive of a 45-minute lunch break.

• Fridays: 6:45am to 3:30pm, inclusive of a 45-minute lunch break.

• Service not required on Saturdays, Sundays, gazetted public holidays or school holidays, except school-holiday days requested by the school.

Requirements:

• At least three years of experience in enforcement agencies or uniformed services, relevant to case management and disciplinary support using restorative practices.

• Ability to speak and read English and prepare typed incident reports in English.

• Experience working with young students and the ability to build rapport with them and school stakeholders.

• Primary school and student-management experience is an advantage.

• Ability to work in a team, maintain work processes and collaborate with teachers and the Student Management Committee.

• Basic ICT skills, including Microsoft Office data entry and incident logging.

• Respectful, constructive student engagement and the ability to uphold confidentiality and procedural fairness during investigations.

Job Scopes:

The Services required are set out as follows:

1. Assist the Discipline Team with student discipline, accompany school personnel on home visits and follow up with parents.

1. Support students under in-school suspension, respond to missing-student incidents or emotional meltdowns, and structure reflection and transition back to class.

1. Patrol the school, canteen, free-play areas and neighbouring blocks and playgrounds; perform routine traffic duties and maintain student orderliness.

1. Support case management for at-risk students, gather statements, review CCTV footage as authorised and prepare incident reports.

1. Conduct checks on students' attire and grooming, and help maintain discipline during school functions and activities.

1. Supervise and engage selected students with additional needs and participate in student-management meetings.

1. Guide school staff in investigations and handling student incidents or disciplinary matters.

1. Carry out other duties supporting the development of at-risk students as assigned by the school.