Sales & Event Coordinator

Alangkaar Group is a Singapore weddings and events company with four brands:

• Alangkaar: Indian weddings
• The Ivory Co. X Alangkaar: Chinese and Western weddings
• Nikah SG X Alangkaar: Malay and Indian-Muslim weddings
• Prime Events X Alangkaar: corporate events and mall festive decor

We offer planning, decor, halal-certified catering, photography, videography and rentals under one roof.

About the role

You are the first person our customers speak to, and the person who turns an enquiry into a booking. You will work across all four brands.

• Inbound: reply to enquiries from WhatsApp, phone, email, Instagram, Facebook and our website, understand what the customer needs, and book a venue visit or consultation.
• Outbound: follow up on quotations, call warm leads and past clients, and reach out to corporate and mall clients for Prime Events.
• Event coordination: once a client books, support the planner with checklists, supplier confirmations, timelines and client changes.

Responsibilities

• Respond to enquiries promptly during working hours
• Understand each customer's event type, date, venue, guest count and budget
• Present our packages and quotations; refer custom requests to management
• Follow up on every quotation on a regular schedule
• Make outbound calls and send messages to warm leads, past clients, corporate accounts and venues
• Arrange and attend consultations and venue visits with clients
• Keep every lead and its stage up to date in our CRM
• Support confirmed events with run sheets, supplier confirmations, payment tracking and guest-count or menu changes
• Attend events on weekends as needed
• Send a short daily update and a weekly report on enquiries, quotations and bookings

Requirements

• At least 2 years of experience in sales, customer service, weddings or events, hospitality or telesales. Fresh graduates with a strong interest in sales are welcome to apply.
• Confident on the phone and in writing, with clear and professional business English
• Comfortable handling both inbound enquiries and outbound calls
• Good with numbers such as quotations, deposits and headcounts
• Organised and self-motivated
• Able to work weekends and some evenings
• Additional languages (Tamil, Malay, Mandarin or Hindi) are an advantage
• Knowledge of Indian, Malay or Chinese wedding customs is an advantage

Work location and hours

• Woodlands office and our City Studio in Farrer Park, plus on-site at event venues
• 5.5-day work week including weekends, with one weekday off

What we offer

• Basic salary of S$2,700 to S$3,600 per month, depending on experience
• Sales incentives on bookings you close
• Full training on our four brands, packages and systems
• Career progression to Senior Sales, Client Planner or Team Lead

How to apply

Please apply with your CV. In your application, include your expected monthly salary, your earliest start date, and how you would reply to this customer message: "Hi, my wedding is on 14 December, around 300 guests. Do you do decor and catering? What is your price?"

Alangkaar Group is an equal opportunity employer.