IT Technical Support Specialist

Support the LANs WANs and Internet systems.

Maintain network and workstation hardware and software.

Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.

To supervise other network support technicians and plan, co-ordinate, and implement network security measures.

To manage performance tuning and capacity planning activities to enhance the performance of the network resources.

Perform routine backups and archival of files stored on the network to assist with disaster recovery.

Analyze user support statistics and other data and recommend appropriate

Deploying and hosting educational software on school or cloud servers

Developing any needed infrastructure

Connecting the educational software to the school’s database

Setting up educational software for schools by creating courses and accounts for the different users

Providing training and support of users

Overseeing maintenance needs and updating the software regularly

Regularly backing up the software and records

Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline