Credit Control Manager

Job function

To manage credit approvals and debts collection from company’s existing and new debtors. Provide support and advise to the company management on overall debt scenarios and expected cashflow from collections.

Operational roles and responsibilities

Proactively manage and ensure the resolution of outstanding debts from company debtors in a timely manner whilst maintaining the highest level of customer retention

Assess and evaluate new credit requests and review customers’ credit ratings to identify associated risk and provide recommendations based on evaluation

Develop and implement terms and conditions of credit

Prepare statements, client status reports and other relevant information as required to management, highlighting outstanding issues as well as potential debtor problems

Liaise with internal and external legal consultants to initiate necessary legal proceedings for debt recoveries

Take overall responsibility for maintaining debtors’ database

Evaluate and analyse the current market situation and develop collection strategies

Develop, apply, and maintain consistent and effective credit control policies and procedures. Coordinate audit activities with external and internal audits as and when required

Provide support, service and advice in all finance matters to the company’s management

Finalize annual financial statements of the company, organize and coordinate internal and external audits, review, and implement recommendations

Implement budget and forecast preparation schedule by collecting relevant business data and projections from the line departments and provide relevant analyses and feedback to enable finalization of the budget and forecast proposals and all related reports including profit and loss, balance sheet and cash flow statements

Exercise budgetary controls, accounting and physical controls, and credit control as per laid down procedures and asset management. Also exercise controls on fixed asset management, projects and other purchases and services

Maintain an effective involvement and understanding of the business to contribute to key business decisions within the company through financial advice and expertise

Continuously review existing policies and procedures and develop action plans to address improvement opportunities and automation of manual processes

Education / certification and continued education

Professional qualification in finance and accounting (preferably CA or equivalent)

Years of experience

7 to 10 years’ experience, with at least 3 years at a supervisory or managerial level in credit control or accounts receivables