Sales Representative
We are looking for a professional and customer-oriented Sales Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, promoting our wedding and event venue packages, following up with potential clients, and converting inquiries into confirmed bookings. Working Hours: 12:00 PM – 8:00 PM Working Days: 6 days per week Responsibilities Welcome customers and respond to incoming calls and messages.
Explain event packages, pricing, and available offers based on customer needs.
Coordinate venue visits and follow up with potential customers to complete bookings.
Record customer information, bookings, and payment details accurately.
Follow up with customers throughout the booking process and maintain accurate records.
Coordinate with the operations team and other branches to ensure customer requirements are met.
Achieve assigned sales targets and booking objectives.
Prepare and submit daily reports covering customer follow-ups, inquiries, and confirmed bookings.
Maintain professional and positive relationships with customers throughout the sales process.
1–3 years of experience in sales and/or customer service.
Previous experience in wedding venues, events, hospitality, or a related field is preferred.
Excellent communication, persuasion, and negotiation skills.
Strong customer service and relationship-building skills.
Good computer skills and proficiency in handling WhatsApp and customer messages .
Good knowledge of Microsoft Excel for recording customer data, bookings, follow-ups, and preparing daily reports.
Strong attention to detail and organizational skills.
Professional appearance and a positive, friendly attitude.
Ability to work effectively as part of a team.
Ability to work shifts, including weekends and public holidays when required.
Target-driven, proactive, and customer-oriented.