Dispatch Rider

Job Summary

Responsible for the safe and timely collection and delivery of documents, parcels, goods and other items using a motorcycle or other company designated vehicle, in accordance with delivery schedules and operational requirements.

Responsibilities

• Execute daily collection and delivery assignments efficiently to meet schedules
• Plan and optimise delivery routes to ensure timely deliveries
• Verify delivery addresses, instructions, and item details for accuracy before dispatch
• Maintain accurate delivery records, receipts, and proof of delivery for accountability
• Monitor delivery progress and report delays or issues promptly to supervisors
• Handle goods securely to prevent damage, loss, or misdelivery during transit
• Perform routine vehicle safety checks and report maintenance needs to ensure safe operation
• Comply with traffic laws, road safety requirements, and company procedures consistently
• Communicate professionally with customers and colleagues to provide clear updates and service

Required competencies and certifications

• Valid motorcycle driving licence recognised in Singapore

Preferred competencies and qualifications

• Familiarity with Singapore roads and GPS navigation tools to optimize routes
• Good route planning, time management, and organisational skills for efficient delivery
• Strong attention to detail and accurate record keeping abilities
• Good communication and customer service skills to engage with customers effectively
• Responsible, punctual, and safety conscious work habits
• Ability to work independently and manage assigned deliveries without supervision
• Previous delivery or courier experience is an advantage