Technician - Construction Equipment
About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
Overview of the role
We are looking for a highly skilled technician to join the FAMCO Construction Equipment team based in UAE. This role is responsible for delivering high-quality service, maintenance, and repair activities on machinery and equipment, ensuring minimal downtime and maximum customer satisfaction.
The role involves both workshop and field-based duties, including inspections, diagnostics, repairs, and proactive customer support, while maintaining the highest standards of professionalism, safety, and technical excellence.
What you will do
Perform removal, installation, disassembly, and assembly of machine components including engines, transmissions, axles, and related systems
Carry out advanced troubleshooting, diagnostics, and inspections to identify faults and determine effective repair solutions
Conduct machine inspections and customer visits to support service quality and generate additional service revenue
Ensure zero customer complaints related to behavior, attitude, or professionalism
Manage time and resources effectively to meet deadlines and complete assigned work on time
Maintain accurate and timely documentation including job cards, service reports, and time sheets in line with ISO standards
Support and guide junior technicians through knowledge sharing and teamwork
Adapt to changing work requirements, technology, and operational demands while maintaining performance
Uphold high standards of safety, housekeeping, and care of company assets and vehicles
Continuously update technical knowledge and skills on new products, systems, and procedures
Required skills to be successful
Strong troubleshooting, diagnostic, and fault-finding skills
Hands-on expertise in mechanical, hydraulic, and electrical systems
Ability to read and interpret service manuals, schematics, and technical drawings
Excellent attention to detail with strong compliance to technical standards and procedures
Effective communication and customer-facing skills
Strong time management skills with the ability to work under pressure
Team-oriented mindset with a proactive approach to knowledge sharing
High level of professionalism, discipline, and work ethics
About the team
You will be part of a dynamic service team supporting heavy equipment operations within FAMCO – CE. The team plays a critical role in maintaining customer satisfaction, service quality, and operational efficiency through collaboration, technical excellence, and adherence to safety and company standards.
What equips you for the role
Technical diploma or certificate in mechanical, electrical, or automotive engineering
Minimum 2–5 years of hands-on experience servicing and repairing heavy machinery or related equipment
Proven experience working in both field and workshop environments
Valid driving license
Basic computer literacy for job reporting and documentation
Willingness to work flexible hours as required by operational demands
About Al-Futtaim Automotive
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.