Cost Clerk
Overview of the role
Join Al-Futtaim Automotive as a Cost Clerk – Toyota Al Badia and play a key role in supporting our aftersales operations through accurate costing, invoicing, and administration of workshop repairs. This position is essential to ensuring that all workshop activities are processed accurately and efficiently, supporting revenue generation, operational excellence, and compliance with Toyota and company standards. You will work closely with service and workshop teams to maintain the integrity of repair data, job costing, and invoicing processes.
What you will do
Review, verify, and process completed job cards in a timely and accurate manner
Ensure productive labor hours, consumables, parts, and repair codes are correctly allocated and invoiced
Support workshop operations by maintaining accurate costing records and minimizing lost productive hours
Ensure all job cards comply with distributor and manufacturer operational standards
Monitor work-in-progress (WIP) and support the timely closure of repairs
Escalate outstanding or non-costed repairs as required
Maintain accurate records and support reporting requirements through SAP and other business systems
Collaborate with service and workshop teams to ensure smooth aftersales operations and customer satisfaction
Required skills to be successful
Strong attention to detail and accuracy
Good analytical and problem-solving abilities
Knowledge of automotive workshop processes and job costing principles
Strong organizational and administrative skills
Effective communication and teamwork skills
Proficiency in Microsoft Excel and Word
SAP knowledge is highly desirable
Ability to manage priorities and work effectively in a fast-paced environment
About the team
You will be part of Toyota Aftersales team, working closely with Service Advisors, Workshop teams, and management to ensure all repair orders are accurately processed and completed in line with operational standards. At Al-Futtaim Automotive, we are committed to delivering exceptional customer experiences while providing our employees with opportunities for growth and development.
What equips you for the role
High school, college, or university education
Automotive qualification or government/national trade certificate in mechanical automotive engineering is preferred
Minimum 2 years of experience in an automotive administration, reception, or costing role
Knowledge of automotive repair processes and workshop operations
Strong computer literacy, including Excel and Word
Good command of the English language
Experience working with SAP dealer systems is an advantage
A customer-focused mindset and commitment to operational excellence
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.