Membership Executive

Accountability Summary The role is responsible for driving SPIRA membership sales by proactively engaging prospective and existing members through in-person interactions, digital communication, outreach, networking, and community engagement. It focuses on achieving sales KPIs and targets, generating new business opportunities, delivering exceptional member experiences, conducting club tours, and building strong relationships to support retention and referrals. The role also maintains accurate CRM and sales records, supports marketing campaigns and events, promotes the SPIRA brand, and ensures a safe, clean, welcoming, and member-ready environment while adhering to company policies and service standards.

Responsibilities:

• Artically engage with perspective members both in person into various communication platforms to promote spira memberships and exceed KPI’s and targets
• To work with in set sales system processes against towards KPI and targets
• To work proactively and opportunities for new business through existing members and external leads
• Create generic membership leads through local outreach networking and community engagement
• Deliver engaging member experience
• Conduct club tours and build strong relations with members increase retention and referrals
• Support marketing companies and events
• Maintain accurate records within CRM systems through maintain sales administration daily
• Help ensure the facility remains clean and safe and member ready all times
• Act as Spira brand ambassadors
• Engage positively with members creating a welcoming community attire,
• Support promotional engagements member event activities, follow company policies, health and safety procedures
• Undertake other reasonable projects, duties, or responsibilities as requested by SPIRA Management, consistent with the seniority of the role, demonstrating flexibility, professionalism, and commitment to SPIRA’s continued success.

Minimum Qualifications & Experience:

• Proven sales experience ideally within a fitness / hospitality / leisure industry
• Experience in working towards target
• Level 2 gym instructor certification preferred
• Bachelor’s degree/equivalent
• Proficiency in Microsoft office / CRM / sales software programs
• Experience in the UAE or GCC region preferred.