Logistics Operations Manager

Monitoring the shipment of goods to international markets and overseeing transport and shipping arrangements, including container loading and customs procedures.

Ensuring shipments are prepared in compliance with the standards of destination and origin countries.

Overseeing the execution of operational procedures for import and export activities, such as letters of credit, bank transfers, and insurance documentation.

Monitoring the preparation and verification of necessary import and export documents (e.g., commercial invoices, certificates of origin, bills of lading, and packing lists).

Coordinating with stakeholders and intermediaries—including banks and transport companies—to ensure the safe delivery of goods to designated locations within agreed-upon timeframes.

Reviewing customer orders to ensure accuracy, completeness, and compliance with company policies and procedures.

Overseeing the accurate entry of customer orders into the system and verifying product specifications, quantities, and delivery schedules.

Coordinating with customs brokers, managing goods classification, and overseeing the payment of duties and taxes to ensure expedited customs clearance.

Monitoring logistics staff usage of the ACID system and the preparation of "Form 4."

Ensuring documentation complies with the legal and customs requirements of both destination and origin countries.

Coordinating with freight forwarders and customs authorities to ensure smooth operational workflows. Prepare periodic reports on export and import operations and propose improvements to logistics strategies to enhance efficiency.

Build strong relationships with international clients and handle inquiries and requests related to export and import operations.

Act as a key liaison between clients and the manufacturing facility, providing order updates and resolving any issues or obstacles that may arise.

Monitor client account balances and outstanding receivables, ensuring timely collection.

Monitor financial obligations to international suppliers and ensure timely payment.

Stay up-to-date with laws and regulations regarding exports, imports, and international trade to ensure compliance, and track changes in international regulations and policies that may impact export operations.

Monitor shipping lines and track the status of shipments and goods.

Bachelor's degree in Supply Chain Management, Business.

Fluent in English (Mandatory).

10 : 15 years experience in Export & Import Operation management.

Experience in Pulses and grains, herbs, and spices or agricultural commodities.

Experience in Export & Import Operation processes.

Proficiency in working with the import window for issuing ACID and "Form 4."

Strong negotiation and supplier management skills.

Knowledge of international trade regulations and incoterms.

Strong organizational and problem-solving skills.

Proven skills in Customer Service and effective communication.

Knowledge of Ocean freight and management of international shipping activities.

Familiarity with regulatory requirements and logistics procedures is an advantage.