Program Manager

Ajax Systems — an international technology company and the largest manufacturer of security systems in Europe. Ajax products are trusted by over 4.5 million end users and 330 thousand PRO users in more than 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various scales. Currently, the Ajax portfolio includes 280 devices for intrusion detection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth in both team size and the number of users worldwide.

R&D is responsible for device development at Ajax, consisting of four departments: System, Device, Automation, and QA.

The System Department makes devices smart, turning them into a full-fledged IoT. They created and develop OS Malevich (a modular RTOS for various hardware platforms) and the Ajax Cloud cloud service (Java 20 / Kotlin, AWS, Akka, NATS, Kafka, Mongo, MySQL). For the management, maintenance, and monitoring of the system by users, installers, and security company engineers, applications have been developed for iOS (Objective-C, Swift), Android (Java, Kotlin), and Windows/macOS (Python / C++, QT, QML). We are looking for a Program Manager with experience managing large cross-functional teams, who will ensure predictable delivery and timely time-to-market through process unification, effective risk and escalation management. Must have experience in building operational processes from scratch, scaling teams, and forming long-term roadmaps.

Required knowledge and skills: 5+ years of experience in IT project management as a technical PM;

Leadership, proactivity, and a high level of self-organization;

Analytical, systemic, and critical thinking;

Experience working in integration projects;

Experience working with releases involving several teams simultaneously;

Knowledge and experience using agile development methodologies (Scrum/Kanban), and the ability to adapt them to project needs;

Knowledge of classical project management principles;

High communication skills: the ability to find compromises with stakeholders, obtain, and clarify all necessary information;

Ability to promptly solve problems, make decisions, and take responsibility;

Ability to work with a team, regardless of your mood or your team's mood, to lead, coordinate, and motivate;

English — no lower than Upper Intermediate.

Will be a plus: Experience working on projects with stable releases and real users;

Experience working with cross-platform projects, API, embedded, and server-side;

Understanding of client-server architecture functioning principles;

Experience working in a product company;

Setting up processes in a dynamic environment;

Direct involvement in scaling teams.

Tasks: Delivery of releases on time, with quality, and transparently for all process participants;

Creation of new or adaptation of existing interaction processes with adjacent systems;

Conducting negotiations on technical issues with developers, analysts, and partners;

Prompt resolution of issues arising during the integration and testing process with partners;

Supporting partners during acceptance testing;

Change and risk management of the project/program;

Estimating the scope of work and release planning;

Participation in prioritization and maintaining the relevance of team backlogs;

Planning and prioritization of release tasks for teams;

Interaction with the technical leader and architect at all stages of project development;

Interaction with stakeholders and the product owner;

Organization and modification of operational and working processes within the team to optimize resource usage;

Team resource management (organizing and participating in hiring, terminations, and creating personal development plans for employees);

Resolving organizational issues to maintain team comfort and focus on results.

We offer: The opportunity to propose and implement your own ideas that affect the product and its mass production;

A place in a rapidly growing company with a motivated professional team;

Competitive salary;

Medical insurance;

Corporate English classes;

The opportunity to participate in an internal beta testing project for Ajax security systems;

Discounts from partner companies;

Discounts on company products.

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax products are trusted by over 4.5 million end users and 330 thousand PRO users in more than 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various scales. Currently, the Ajax portfolio includes 280 devices for intrusion detection, video surveillance, fire safety, and comfort and automation.