Service Bulletin Process & Strategy Manager (m/f) (M/F)
Job Description:
Take flight with Airbus Helicopters!
Airbus Helicopters is looking for a Service Bulletin (SB) Process & Strategy Manager (m/f) to join the Service Bulletins department based in Marignane, France.
Join us to shape the future of aeronautics and contribute to protecting lives during missions accomplished thanks to our helicopters.
The Marignane site, the 3rd French industrial site, near Marseille and Aix-en-Provence, is undergoing a profound transformation to offer a high-tech, inclusive, and environmentally friendly working environment.
You will experience a unique professional journey at the heart of our helicopter manufacturing.
To learn more about our site and our activities: https://www.youtube.com/watch?v=flu57j6g-0g
Your future missions:
By joining our team, you will participate in various missions, all oriented towards the safety and satisfaction of our customers. Together, we will contribute to the activity of the Service Bulletins department.
As the Service Bulletin Process & Strategy Manager, you will be responsible for the end-to-end governance, validation, and continuous improvement of Service Bulletins for all helicopter programs on a transnational basis (DE/FR/ES). This role combines technical expertise in Service Bulletin writing and standards with strategic leadership in process automation and inter-division synergies.
The Service Bulletins department is a major player in the "Support & Services" activity of Airbus Helicopters. By analyzing and producing Service Bulletins, we actively participate in maintaining the airworthiness of our helicopters as well as their evolution throughout their life.
Your main missions will be as follows: SB Decision Committee: Act as the Organizer of the SB Decision Committee, facilitating critical decision-making processes regarding SB implementation and strategy. Team Support: Provide direct technical support and advice to the SB writing team, addressing complex questions and operational obstacles. Process Ownership: Act as the primary writer and owner of processes for MyCeS, ensuring that documentation is accurate and up to date. Standardization: Lead the writing and continuous updating of the SB Writing Guide S1000D. Migration Projects: Lead the migration of SB processes to the S1000D 4.1 standard for the Tiger and NH90 programs. Act as the SB focal point for internal and external stakeholders (NHI / NAHEMA / JMAAN / OCCAR and Nations). Contractual Compliance: Lead the update of contractual Technical Notes (TN) to ensure alignment with Tiger program requirements. SB Automation: Lead the global SB automation project to improve production efficiency. Tools Strategy: Collaborate with M&T to lead the evolution and update of tools. Inter-division Collaboration: Lead synergy initiatives with Airbus Commercial to share best practices and align SB strategies. Process Simplification: Lead the simplification of distribution processes (e.g., Tiger MFT) to improve agility.
Your profile:
Experience: confirmed level in the field of aeronautical technical documentation (+5 years) Technical Expertise: Deep understanding of Service Bulletin writing and S1000D standards (particularly 4.1). Leadership: Proven experience in chairing decision committees and leading cross-functional project teams. Project Management: Ability to manage multiple high-priority projects with varying timelines (e.g., Tiger distribution simplification, SB automation). Communication: Strong ability to communicate with Program Managers, Logistics (PSO), and external divisions such as Airbus Commercial. Language: Fluent English mandatory (minimum B1 level)
3 Reasons to join us:
Our Values: Six essential values form the core of our company. Defined for employees by employees, our Airbus values shape the DNA of our business, reflecting the unique blend of qualities found in each member of our global family.
Inclusion and diversity: We foster an inclusive and rewarding work environment, where everyone's diversity is appreciated and respected. An inclusive and diverse workforce is the engine of innovation at Airbus. It makes us unique and contributes to better problem-solving.
Compensation and benefits:
At Airbus, we build the future together and your success is our priority.
Expect a package d