HUMAN RESOURCES ASSISTANT (MILITARY)

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a senior technician and perform a wide variety of both procedural and substantive clerical work supporting one or more military personnel programs, operations, or functions, e.g., recruitment, induction, assignment, training, utilization, or separation.

Major duties

Performs the full range of tasks for assigned areas such as assignment, enlistment, reenlistment, promotion, awards, performance evaluation, routine boards, separation, or similar actions and performs a substantive review of records to determine eligibility for actions. Serves as a technical authority on all elements of active duty military personnel specialties and reviews reports, forms, documentation, and other related information concerning Air Force members and reviews/constructs/maintains military personnel records on all assigned areas. Serves as the primary source of information regarding a wide variety of entitlement, allowance, and indebtedness actions and processes actions through military personnel data systems. Reviews products to identify and correct mismatched data in system and to ensure projections and confirmations have consummated and required actions have been taken in the Personnel Data System. Uses a variety of office automation hardware, software, and peripherals to perform miscellaneous administrative duties, special actions and other clerical support work pertaining to assigned area of military personnel.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support.

SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience is experience in applying military personnel regulations to review records and determine eligibility across actions including assignments, enlistments, reenlistments, promotions, evaluations, boards, separations, and member entitlements. Experience also includes utilizing military personnel data systems and office automation tools to enter, reconcile, and correct transaction data, produce administrative documents, and communicate effectively with military and civilian personnel across all command levels.

NOTE: Due to the use of 120 day rosters, applicants within 120 days of completion of TIG requirements are encouraged to apply.

OR EDUCATION: 4 years above high school

NOTE: You must submit a copy of your transcripts.

OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position.

NOTE: You must submit a copy of official transcripts.

NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

• Knowledge of, and skill in applying, an extensive body of military personnel regulations and procedures relating to transactions processed.
• Knowledge of military organizational structure, protocol, and similar matters.
• Knowledge of general office administrative and clerical procedures.
• Knowledge of the military personnel automated system and of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs.
• Skills entering and retrieving personnel action data, and correcting data errors in data systems.
• Ability to communicate effectively, orally and in writing with significant ability to deal effectively and tactfully with civilian/military personnel of all ranks and at all command levels.
• Ability to interpret and apply moderately complex directives pertaining to the area of responsibility.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.