RTU/SCADA Field Service Engineer
Your tasks
We are seeking a dedicated RTU/SCADA Field Service Engineer to join our team in Dammam. The successful candidate will be responsible for on-site installation, commissioning, troubleshooting, and integration of RTU and SCADA systems, ensuring optimal performance and customer satisfaction in industrial and utility environments.
- Install and configure RTU hardware and Control Wave applications on customer sites
- Commission SCADA projects using Open Enterprise and integrate with existing control systems
- Perform system diagnostics and troubleshooting to resolve hardware and software issues
- Conduct field service visits for preventive maintenance and emergency support
- Collaborate with project teams to ensure timely delivery and adherence to technical specifications
- Provide training and technical support to customer personnel
- Document service activities, generate reports, and maintain accurate records of system configurations
- Ensure compliance with safety standards and company policies during all service activities
Requirements
Required qualifications
- Bachelor's degree in Electrical, Control, or Automation Engineering
- 5-7 years of field service experience with RTU and SCADA systems
- Proficiency with Control Wave software and Open Enterprise platform
- Strong commissioning and system integration skills
- Demonstrated troubleshooting expertise in industrial automation environments
- Excellent communication skills and ability to work independently on site
- Willingness to travel frequently within the Eastern Province and beyond
Preferred qualifications
- Certification in SCADA/RTU technologies or related fields
- Experience with additional SCADA platforms (e.g., Wonderware, GE iFix)
- Familiarity with network protocols such as DNP3, Modbus, and IEC 60870-5-104
- Knowledge of safety standards and functional safety assessments
- Fluency in Arabic and English
- Previous work experience in the oil & gas or water utilities sector
Other
Position details *Location: Dammam, Saudi Arabia Industry: Oil & Gas / Energy Experience required:** 5+ years