IT Assets Management, Specialist

Responsible for leading and governing the end-to-end lifecycle management of IT assets, ensuring assets are effectively planned, acquired, deployed, maintained, optimized, and retired in a compliant and cost-effective manner. This includes accurate asset tracking, inventory control, software license management, and lifecycle monitoring to maximize value, reduce risk, and support business objectives. Roles and Responsibilities IT Asset Lifecycle Management Own and manage the full lifecycle of IT assets (hardware and software), including planning, procurement, deployment, usage, maintenance, optimization, refresh, and disposal

Define and enforce lifecycle standards for end‑user devices, servers, network equipment, and software assets

Monitor asset health, usage, warranty, support status, and refresh cycles to support proactive decision‑making

Lead annual tech refresh programs, asset retirement, and secure hardware disposal in line with policy and regulatory requirements

IT Asset Management (ITAM / HAM / SAM) Act as an experienced practitioner across ITAM, HAM, and SAM, covering processes, tools, data, governance, and compliance

Maintain a single, accurate IT asset repository/CMDB with strong data quality controls

Perform hardware and software license compliance assessments, identifying risks, gaps, and optimization opportunities

Manage compliance with software licensing agreements and support internal and external audits

Oversee software license renewals, consumption tracking, and cost optimization initiatives

Process, Governance & Reporting Design and document ITAM policies, standards, procedures, and lifecycle workflows

Define ITAM governance structures, KPIs, and dashboards to track asset lifecycle, compliance, and cost efficiency

Prepare and maintain reports covering asset inventory, lifecycle status, license compliance, and financial exposure

Tools & Automation Work closely with platform and tools teams (e.g. ServiceNow) to configure and enhance ITAM/SAM/HAM processes, controls, and dashboards

Drive automation opportunities for asset discovery, lifecycle tracking, reconciliation, and reporting using tools such as Power Automate, Automation Anywhere

Ensure integration of ITAM tools with endpoint, identity, and infrastructure platforms

Advisory & Stakeholder Engagement Provide trusted advisory to IT and business stakeholders on how IT asset lifecycle management can improve operational performance, reduce risk, and optimize costs

Support ITSM processes by providing day‑to‑day ITAM‑related operational support and administrative activities

Lead and coordinate asset inventory checks and support asset audits when required

Minimum Requirements Education & Experience Degree in Computer Science or related discipline

Minimum 3 years’ hands‑on experience as an ITAM/HAM/SAM practitioner

Demonstrated experience managing IT asset lifecycle processes, including refresh and disposal programs

Technical & Tooling Skills Strong knowledge of ITAM/SAM tools such as ServiceNow, Flexera, or equivalent platforms

Hands‑on experience with Microsoft technologies: Active Directory, SCCM, Intune, Azure, O365, GPO, macOS, Citrix, and networking fundamentals

Sound operational experience with Microsoft 365 platforms, including SharePoint and Power Automate, and third‑party integrations

Experience with automation tools (e.g. Automation Anywhere, Power Automate) is an advantage

Competencies Strong analytical, problem‑solving, and troubleshooting skills

Ability to assess current state, define target state, and develop practical roadmaps for ITAM maturity

Positive, team‑centric mindset with strong stakeholder engagement skills

Self‑motivated, able to work independently, and committed to continuous improvement