Receptionist

Responsibilities:

Greet and welcome clients, visitors, and guests in a friendly and professional manner. Answer, screen, and direct incoming telephone calls. Respond to inquiries and provide accurate information about the organization. Manage appointments, schedules, and meeting arrangements. Receive and distribute mail, packages, and other correspondence. Maintain visitor records and follow office security procedures. Keep the reception area clean, organized, and presentable. Perform basic administrative duties such as filing, photocopying, scanning, and data entry. Maintain accurate records and documentation. Monitor office supplies and notify management when replenishment is required. Assist other departments with administrative tasks when necessary. Handle confidential information with professionalism and discretion. Perform other duties assigned by the supervisor or management.

Requirements: 

Minimum of SSCE, OND, HND, or a relevant qualification. Previous reception or customer service experience is an advantage. Excellent verbal and written communication skills. Good interpersonal and customer service skills. Basic knowledge of Microsoft Office and office equipment. Strong organisational and multitasking abilities. Professional appearance and positive attitude. Ability to work independently and as part of a team. Good attention to detail and time-management skills.