Assistant Manager

Responsibilities:

• Assist the General Manager in overseeing daily business operations.
• Supervise employees and ensure they perform their duties effectively.
• Coordinate and monitor departmental activities.
• Assist in developing and implementing business strategies.
• Prepare daily, weekly, and monthly operational reports.
• Monitor staff attendance, punctuality, and productivity.
• Ensure company policies and procedures are followed.
• Handle customer complaints and resolve operational issues.
• Organise staff meetings and communicate management decisions.
• Monitor business performance and recommend improvements.
• Assist in budgeting, planning, and resource management.
• Perform other responsibilities assigned by the General Manager.

Requirements:

• HND in Business Administration, Management, Economics, or a related field.
• A minimum of 2–3 years of relevant work experience is preferred.
• Strong leadership and managerial abilities.
• Excellent communication and interpersonal skills.
• Good knowledge of business operations and administration.
• Ability to manage multiple tasks effectively.
• Proficiency in Microsoft Word, Excel, and other office applications.
• Strong decision-making and problem-solving abilities.

Required Skills:

• Leadership and team management.
• Effective communication.
• Organisation and planning.
• Conflict resolution.
• Time management.
• Critical thinking.
• Decision-making.
• Customer relationship management.
• Ability to work under pressure.