Bilingual Receptionist - With Experience

Your tasks

Main Responsibilities Guest Management: -Perform Check-in and Check-out processes with precision, warmth, and efficiency. -Bilingual Assistance: Provide fluid and professional assistance in both Spanish and English (or another language) to meet the needs of our international clientele. -Administrative Management: Coordinate reservations, manage the telephone switchboard, and handle billing with strict adherence to internal processes. -Conflict Resolution: Act with agility and judgment when faced with unforeseen events, ensuring that every client receives a satisfactory and timely solution. -Multitasking Support: Maintain the organization of the reception area and collaborate with other departments to guarantee impeccable hotel operations.

Requirements

Required Profile Experience: Minimum of 2 years in hotel reception or premium hospitality services. -Linguistic Competencies: Intermediate proficiency in English (Indispensable). -Technical Skills: Expert handling of hotel software (PMS) and Microsoft Office suite.

Attitude: Proactive person, Excellent customer service. Values: Strong sense of responsibility, honesty, and commitment to Labor Wellbeing and institutional security.

Other

Availability to work in rotating shifts.-Requirements- Minimum education: High School / Secondary Education 2 years of experience Languages: English Age: between 25 and 40 years Knowledge: Telephone assistance, Bilingual, Customer service Keywords: recepcion, receptionist, recepcionista