Nurse Case Manager
Assess clients’ health conditions, care needs, home environment and support requirements.
- Develop and review individualised care plans based on clients’ needs and changes in their condition.
- Manage assigned cases, conduct home visits and follow up with clients and families.
- Supervise caregivers, provide clinical guidance and ensure care is delivered safely and according to care plans.
- Coordinate with the operations team on caregiver matching, deployment, replacements and care handovers.
- Communicate with clients, families and healthcare professionals to address concerns and maintain continuity of care.
- Respond to incidents and changes in clients’ conditions, ensuring appropriate escalation and follow-up.
- Participate in caregiver interviews, competency assessments, onboarding and training.
- Maintain accurate care plans, case notes, assessment records and incident reports while protecting client confidentiality.
- Support care quality reviews, audits, infection prevention practices and service completion arrangements.
Job Requirements
- Diploma or Degree in Nursing from a recognised institution.
- Registered Nurse with the Singapore Nursing Board, with a valid Practising Certificate.
- Preferably at least two years of clinical nursing experience. Experience in home care, community nursing, geriatric care or case management is an advantage.
- Able to assess care needs, develop care plans and recognise changes in clients’ conditions requiring escalation.
- Experience supervising or training caregivers or healthcare support staff is preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with clients, families and care teams.
- Organised and able to manage multiple cases, prioritise tasks and maintain accurate documentation.
- Comfortable using digital care management systems and basic office software.
- Compassionate, patient and professional, with a commitment to client safety and confidentiality.
- Willing to travel across Singapore for home visits and provide support for urgent care matters when required.