Senior Learning Experience Designer

Your tasks

The Senior Learning Experience Designer manages a team of Learning Experience Designers, oversees the creation of high-quality curricula, and ensures all programs align with our learning principles and strategic goals. You will act as both a coach and a project manager: guiding the design team, setting up workflows, ensuring timely delivery, and maintaining quality. You’ll collaborate with subject matter experts, industry partners, and internal teams to develop innovative programs in fast-growing fields, ensuring they are scalable, practical, and impactful.

Specific Responsibilities

• Program & Curriculum Development
• Oversee the design of new programs, ensuring learning experiences are practical, scalable, and industry-relevant.
• Ensure curricula and assessments embody our learning design principles and align with the desired competencies.
• Collaborate with industry subject matter experts and institutions to co-create cutting-edge program content.

Team Leadership & Project Management

• Lead and coach Learning Experience Designers, providing feedback and professional development in instructional design, media integration, and data-informed storytelling.
• Manage design workflows, sprints, and retrospectives to ensure smooth delivery.
• Oversee staffing allocations, project plans, and delivery calendars.
• Establish strong review processes for content quality, accessibility, and pedagogical rigour.
• Contribute to internal learning initiatives and workshops that strengthen the learning design function organisation-wide.

Quality & Innovation

• Ensure alignment with codified learning principles and institutional standards.
• Incorporate learner, facilitator, and partner feedback into design iterations.
• Experiment with new tools, technologies, and media formats (including AI) to enhance learner engagement and outcomes.
• Drive a culture of innovation and continuous improvement across the design team.
• Codify best practices, frameworks, and tools into playbooks and templates that enable consistent, high-quality design across programs.

Data & Insights

• Use learner performance data, completion metrics, and feedback to iteratively improve course design and delivery.
• Develop dashboards or reporting frameworks in partnership with the data team to track learning effectiveness, engagement, and assessment validity.
• Advocate for evidence-based decision-making in program and content iterations.

The Senior Learning Experience Designer manages a team of Learning Experience Designers, oversees the creation of high-quality curricula, and ensures all programs align with our learning principles and strategic goals. You will act as both a coach and a project manager: guiding the design team, setting up workflows, ensuring timely delivery, and maintaining quality. You’ll collaborate with subject matter experts, industry partners, and internal teams to develop innovative programs in fast-growing fields, ensuring they are scalable, practical, and impactful.

Specific Responsibilities

• Program & Curriculum Development
• Oversee the design of new programs, ensuring learning experiences are practical, scalable, and industry-relevant.
• Ensure curricula and assessments embody our learning design principles and align with the desired competencies.
• Collaborate with industry subject matter experts and institutions to co-create cutting-edge program content.

Team Leadership & Project Management

• Lead and coach Learning Experience Designers, providing feedback and professional development in instructional design, media integration, and data-informed storytelling.
• Manage design workflows, sprints, and retrospectives to ensure smooth delivery.
• Oversee staffing allocations, project plans, and delivery calendars.
• Establish strong review processes for content quality, accessibility, and pedagogical rigour.
• Contribute to internal learning initiatives and workshops that strengthen the learning design function organisation-wide.

Quality & Innovation

• Ensure alignment with codified learning principles and institutional standards.
• Incorporate learner, facilitator, and partner feedback into design iterations.
• Experiment with new tools, technologies, and media formats (including AI) to enhance learner engagement and outcomes.
• Drive a culture of innovation and continuous improvement across the design team.
• Codify best practices, frameworks, and tools into playbooks and templates that enable consistent, high-quality design across programs.

Data & Insights

• Use learner performance data, completion metrics, and feedback to iteratively improve course design and delivery.
• Develop dashboards or reporting frameworks in partnership with the data team to track learning effectiveness, engagement, and assessment validity.
• Advocate for evidence-based decision-making in program and content iterations.

Requirements

Skill Requirements

• Experience
• Proven track record in instructional design, learning experience design, or curriculum development.

Experience leading teams of designers or educators, with strong coaching and mentorship abilities.

• Demonstrated experience managing large-scale program development projects.
• Experience working with or integrating AI-powered learning or assessment tools.
• Beneficial: exposure to creative industries, digital media, or emerging technology fields.
• Beneficial: Prior experience working in accredited or competency-based education programs is a plus.

• Expertise in instructional design methods, curriculum frameworks, and learner-centred design.
• Strong systems thinking and ability to design learning experiences that balance pedagogy, technology, and operations.
• Strong project management skills (e.g., sprint planning, retrospectives, pipeline tracking).
• Excellent communication and collaboration skills for working with SMEs, partners, and cross-functional teams.
• Ability to translate research and feedback into actionable program improvements.
• Passion for innovation in learning, with comfort navigating ambiguity and complexity.
• Familiarity with authoring tools (e.g. H5P) and learning management systems.
• Strong storytelling, writing, and editing skills for creating engaging learning narratives.

Skill Requirements

• Experience
• Proven track record in instructional design, learning experience design, or curriculum development.

Experience leading teams of designers or educators, with strong coaching and mentorship abilities.

• Demonstrated experience managing large-scale program development projects.
• Experience working with or integrating AI-powered learning or assessment tools.
• Beneficial: exposure to creative industries, digital media, or emerging technology fields.
• Beneficial: Prior experience working in accredited or competency-based education programs is a plus.

• Expertise in instructional design methods, curriculum frameworks, and learner-centred design.
• Strong systems thinking and ability to design learning experiences that balance pedagogy, technology, and operations.
• Strong project management skills (e.g., sprint planning, retrospectives, pipeline tracking).
• Excellent communication and collaboration skills for working with SMEs, partners, and cross-functional teams.
• Ability to translate research and feedback into actionable program improvements.
• Passion for innovation in learning, with comfort navigating ambiguity and complexity.
• Familiarity with authoring tools (e.g. H5P) and learning management systems.
• Strong storytelling, writing, and editing skills for creating engaging learning narratives.