Logistics Manager
Responsibilities:
Plan and oversee last-mile delivery, haulage, and third-party logistics operations across all service locations. Develop and maintain a reliable pool of riders, drivers, truck owners, transporters, and other 3PL partners. Lead the sourcing, onboarding, verification, evaluation, and performance management of logistics partners. Forecast logistics requirements and ensure adequate vehicle capacity for regular operations, peak periods, and special projects. Source appropriate vehicles based on cargo type, volume, destination, route conditions, and customer requirements.
Negotiate competitive haulage rates, delivery timelines, and service terms while protecting the company’s commercial interests. Establish and monitor service standards covering vehicle availability, turnaround time, delivery completion, safety, cost, and service quality. Coordinate with Order Management, Fleet, Warehousing, Fulfilment, Customer Support, Finance, Business Development, and Technology teams to ensure seamless service delivery. Monitor partner utilization, route efficiency, logistics costs, delivery performance, and operational productivity. Ensure all riders, drivers, vehicles, and 3PL partners meet the required documentation, insurance, safety, security, and regulatory standards. Prepare and present periodic reports on delivery volumes, available capacity, utilization, costs, partner performance, incidents, service levels, and recommended improvements.
Requirements:
An HND or equivalent qualification in Logistics, Transport Management, Supply Chain Management, Business Administration, or a related field. At least 5 years of relevant experience in logistics, transportation, haulage, fleet, or 3PL operations, including managerial or supervisory experience. Extensive hands-on knowledge of the haulage business, including vehicle sourcing, pricing, route planning, cargo requirements, and vendor management. An established network of reliable riders, drivers, truck owners, transporters, and haulage companies across relevant locations and vehicle categories. Proven experience managing last-mile delivery, interstate haulage, third-party logistics partners, and asset-light logistics operations. Strong knowledge of different vehicle types and their suitability for various cargo, routes, and delivery requirements. Experience negotiating vendor rates, managing service-level agreements, and controlling logistics costs. Good knowledge of vehicle documentation, insurance, road safety, security, and applicable transport regulations. Strong leadership, commercial awareness, negotiation, problem-solving, and stakeholder-management skills. Ability to forecast logistics requirements and maintain adequate delivery and haulage capacity across multiple locations. Strong analytical and reporting skills, with proficiency in Microsoft Office, particularly Excel and relevant logistics platforms. Ability to work effectively under pressure, respond promptly to operational disruptions, and travel when required. An accountable, safety-conscious, customer-focused, and results-driven approach to work.