Business Development Manager

Responsibilities:

Develop and execute business development strategies across delivery, haulage, warehousing, and fulfilment services.   Identify new markets, partnerships, and revenue opportunities aligned with the company’s growth objectives.  Lead, guide, and monitor the Business Development team to achieve agreed sales and revenue targets.  Build and manage a strong pipeline of prospective clients and strategic accounts.  Establish and maintain relationships with key decision-makers, partners, and high-value clients.  Understand clients’ logistics needs and oversee the development of suitable commercial solutions.  Review proposals, quotations, contracts, and commercial terms to ensure profitability and compliance with company policies.  Lead negotiations and oversee the conversion and onboarding of new clients.  Set performance targets and monitor lead generation, conversion, retention, and revenue results.  Prepare and present periodic sales forecasts, pipeline reports, and performance updates to Management. 

Collaborate with Operations, Finance, Customer Support, and other teams to ensure seamless onboarding and service delivery. 

Monitor market trends, competitor activities, pricing, and customer feedback to guide business decisions.  Support the timely resolution of client concerns and collection of outstanding payments.  Represent the company at client meetings, industry events, and strategic business engagements. 

Perform other duties necessary to support the company’s growth objectives.  

Requirements:

A BA/BSc degree in Business Administration, Marketing, Sales, or a related field.   At least five years of relevant experience in business development, sales, or account management, including experience leading a team.  Experience within logistics, e-commerce, technology, or a related industry is preferred.  A proven record of acquiring high-value clients, meeting revenue targets, and expanding business accounts.  Strong leadership, negotiation, presentation, networking, and relationship management skills.  Sound commercial judgement and an understanding of pricing, profitability, and contract negotiation.  Strong knowledge of logistics services, market dynamics, and customer needs.  Excellent written and verbal communication skills.  Ability to prepare business proposals, forecasts, budgets, and management reports.  Proficiency in Microsoft Office, CRM tools, and other relevant technology platforms.  A strategic, accountable, and target-driven approach to work.