F&B Outlet Manager - AETHOS Ericeira

Your tasks

• Leadership & Guest Experience: Oversee the customer journey at Onda, ensuring exceptional, genuine hospitality aligned with sustainability and Aethos standards.
• Operational Excellence: Manage bookings, coordinate restaurant setup, and guarantee seamless service, promoting clear and fluid communication between the kitchen and front of house.
• Team Management: Lead, motivate, and train the restaurant team, fostering a cohesive, productive work environment focused on service excellence.
• Service Recovery & Profiles: Handle service recovery effectively in the event of guest complaints (or guide the team to do so) and support the continuous updating of guest history profiles.
• Strategic Alignment: Work closely with the F&B Director to define objectives and procedures, maintaining strict compliance with the brand's operational standards and budget.

Requirements

• Experience: Proven experience in Restaurant Management or F&B Team Leadership, preferably within luxury hospitality or fine dining.
• Languages: Strong language skills — Portuguese and English are essential; additional languages will be an advantage.
• Technical & Management Skills: Solid understanding of operational and budget management, POS software, booking systems, and strict food hygiene and safety standards (HACCP).
• Personal Skills: Strong empathetic leadership, assertive communication, excellent conflict resolution, and high attention to detail.
• Attitude & Work Style: Strategic vision, resilience, proactivity, and the ability to work under pressure while maintaining a focus on well-being and sustainability.
• Flexibility: Availability to work shifts.

What we offer

• Stability: Full-time employment contract.
• Remuneration: Attractive salary package commensurate with the role and experience.
• Environment: Integration into a young, dynamic team within a growing international brand.
• Development: Opportunities for career progression and continuous training within the Aethos Group.

How to apply

Send your CV to hr.portugal@aethos.com and dive into your next adventure!