spa manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.

Work setting:

• Beauty shop or aesthetic service.
• Spa.

Tasks:

• Direct and control daily operations .
• Evaluate daily operations .
• Plan and organize daily operations.
• Establish or implement policies and procedures for staff.
• Plan and control budget and inventory.
• Manage contracts for advertising or marketing strategies.
• Hire, train and supervise staff.
• Address customers' complaints or concerns.

Work conditions and physical capabilities:

• Attention to detail.
• Combination of sitting, standing, walking.
• Fast-paced environment.
• Physically demanding.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Judgement.
• Organized.
• Reliability.
• Team player.

Experience:

1 year to less than 2 years.