Internal Account Manager
About the company
We're working with a growing, ambitious business supporting the hospitality and leisure industry, who are looking for an enthusiastic and commercially minded Internal Account Manager to join their team in Weston-super-Mare.
Your tasks
This is an exciting opportunity to take ownership of an established portfolio of customers, develop long-term partnerships and become the trusted point of contact they rely on to help their businesses thrive.
You'll be responsible for managing a portfolio of existing customer accounts, building strong relationships with hospitality and leisure venue owners and identifying opportunities to grow each account.
This isn't about simply making calls or selling a product. It's about understanding your customers' businesses, getting to know their needs and becoming a trusted partner who can add real value.
You'll be encouraged to take ownership of your accounts, build rapport with decision-makers and develop relationships that lead to long-term customer loyalty and increased revenue.
Your responsibilities will include
- Managing and developing a portfolio of existing customer accounts.
- Building strong, lasting relationships with hospitality and leisure venue owners.
- Making proactive outbound calls to engage with customers, understand their needs and identify opportunities.
- Identifying opportunities to upsell, cross-sell and increase revenue across your accounts.
- Providing excellent customer service and acting as a reliable, trusted point of contact.
- Understanding customers' businesses and recommending solutions that deliver value.
- Maintaining regular contact with customers to strengthen relationships and maximise account growth.
- Working towards sales targets and earning uncapped commission based on your performance.
Requirements
Are you a natural relationship builder who enjoys speaking to people, solving problems and helping customers get the most out of a service? Do you want a role where you can build genuine relationships, grow existing accounts and be rewarded for your success?
We're interested in people with the right attitude, communication skills and desire to succeed. You don't necessarily need previous Account Manager experience.
You could be working in
- Telesales or internal sales.
- Customer service or customer support.
- Client services or account coordination.
- Hospitality sales or venue management.
- Business development or sales.
- Any customer-facing role where you've built relationships, recommended products or services, or worked towards targets.
You'll be someone who
- Enjoys speaking to people and building genuine relationships.
- Has a confident, friendly and professional telephone manner.
- Is commercially minded and enjoys spotting opportunities to grow business.
- Takes pride in providing excellent customer service.
- Is proactive, organised and motivated by achieving results.
- Wants to develop their sales skills and progress their career.
Whether you're already working in sales or looking to take the next step from customer service, hospitality or client support, this could be the perfect opportunity to develop your career.
What we offer
With a competitive basic salary, uncapped earning potential, fantastic benefits and genuine career progression opportunities, this is a role where you can build a long-term career.
What's In It For You?
- £28,000–£35,000 basic salary, depending on experience.
- Uncapped commission and bonus potential – your earnings can grow with your success.
- Incredible benefits package.
- Genuine opportunities for career progression within a growing business.
- The opportunity to build and develop your own portfolio of customer relationships.
- A supportive environment where your contribution and results are valued.
- A Monday-to-Friday working week, giving you your evenings and weekends free.
How to apply
If you're a confident communicator who enjoys building relationships, delivering great service and being rewarded for your results, we'd love to hear from you.
Other
Working Hours & Location
- Location: Weston-super-Mare.
- Hours: Monday to Friday, 9am–5pm.
- Working arrangement: Fully office-based.
- Accessibility: Conveniently accessible by public transport.