Senior Specialist, Digital Advanced Automation Solution

Your tasks

Generate insights by leveraging the latest artificial intelligence (AI) and analytics techniques to derive value at the overall organization level. Build world-class solutions, conquer business problems, and address technical challenges using AI platforms and technologies. Utilize the existing frameworks, standards, and patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class.

Develop and implement advanced solutions to support business stakeholders in automating business processes and making informed decisions. Identify and analyse trends and patterns in artificial intelligence tools to be used for diagnosis and prediction purposes. Research existing AI solutions to fit business requirements and contribute to formulating prototypes for innovative ideas, filing patents, and research papers.

Develop and manage advanced solutions, application integrations, and machine learning to meet business requirements. Provide technical expertise and recommendations in assessing new digital software projects and initiatives to support and enhance existing systems.

Key accountabilities

• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, working with an advanced engineering team and executive leadership.
• Manage solutions development and implementations through the full solutions development life cycle phases.
• Supervise necessary application amendments and review, analyse, and modify systems including encoding, testing, debugging, and installing to support application systems.
• Aid and advise business users in the effective use of applications and information technology.
• Identify opportunities to improve the efficiency of business processes.
• Filter data by reviewing reports and performance indicators to identify and correct code problems.
• Use statistical tools to identify, analyse, and interpret patterns and trends in complex data sets helpful for diagnosis and prediction.
• Collaborate with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Supervise and support the team to ensure smooth operation of systems and troubleshoot complicated problems raised by users upon escalation by the digital help desk team or other members of the solutions team.
• Collaborate with cross-functional teams to analyse partners’ business and main areas where AI application can stimulate business growth.
• Prepare final analysis reports for stakeholders to understand data-analysis steps, enabling informed decisions based on facts and trends.
• Document and articulate solution architecture and lessons learned for each exploration and accelerated incubation.
• Analyse local, national, and global trends and predictions impacting the organization and industry and report to management.

IT strategic & tactical planning

• Coordinate and consult with business and digital management to ensure group digital advanced automation solutions strategy components are translated into solutions and services.
• Contribute to regular review of the group digital strategy at predefined intervals to ensure alignment with directorates’ business requirements and company plans.
• Ensure group digital unit strategic goals, strategies, and roadmaps are translated into sectional tactical plans and actionable items in coordination with other digital departments and sections.

Group digital advanced automations solutions delivery

• Conduct analysis, scope development, technical evaluations, prototyping, developing, implementing, and delivering solutions. Capture business requirements related to the domain.
• Ensure delivery of vertical’s business requirements and services according to company standards and strategies.
• Support vertical’s business users in line with preset SLAs and delivery guidelines.
• Lead development, implementation, and support of high quality and cost-effective solutions critical to business operations.
• Ensure department meets service level agreements established with internal and group users. Ensure services delivered by external organizations meet agreed service levels.
• Ensure all deployed solutions follow comprehensive testing, quality assurance reviews, and group digital unit service release process requirements.
• Apply enterprise architecture principles, data management, and information security standards throughout solution development and implementation lifecycles.
• Report to management on progress of assigned programs and projects regarding schedule, resources, and cost.
• Manage all programs and projects in compliance with project management methodology and related standards.

Conduct pre-deployment activities of advanced automations solutions

• Lead feasibility studies, assess business requirements, and assist in designing business processes for small to large systems and implementations. Submit findings and recommendations for review and approval by digital and business management.
• Participate in feasibility studies of digital programs within the unit as required.
• Analyse functional requirements including input transactions, output reports, and functional processes, recommending solutions and process improvements for user approval to establish functional specifications.
• Perform impact analysis for new development to ensure synchronization and integration of cross-functional business solutions and systems.
• Lead development of business cases and project initiation documentation and artifacts.

Evaluate new solutions and services

• Evaluate off-the-shelf packages to ascertain fitness with existing business processes and recommend appropriate solutions.
• Develop required interfaces between various solutions ensuring systems and data availability, integrity, and service continuity.
• Develop fit-for-purpose and secure software programs. Test to ensure fulfillment of business requirements and compliance with group digital standards and policies.
• Receive, assess, and prioritize change requests from existing digital services owners and users.

Document group digital advanced automations solutions

• In coordination with enterprise and technology architects, prepare solution design documents, data models, data flow diagrams, and other system architecture artifacts.
• Update solution documentation throughout system development and support lifecycles in accordance with company standards.
• Archive and keep available all as-built solution documents and artifacts.

Act as a subject matter expert for future domain-specific implementations

• Implement best practices for all group digital advanced automations solutions and services implementations.
• Plan and undertake deployment of required new software releases.
• Provide required training and support to users during and after deployment.

Supervision

• Plan, supervise, and coordinate all domain activities in the assigned area to meet functional objectives.
• Train and develop assigned staff on relevant skills to enable proficiency and delivery of business objectives.

Budgets

• Provide input for preparation of function, division, department, and section budgets. Assist in implementing approved budgets and work plans to deliver business objectives.
• Investigate and highlight significant variances to support effective performance and cost control.

Policies, systems, processes & procedures

• Implement approved policies, processes, systems, standards, and procedures to support work program execution in line with company and international standards.

Performance management

• Contribute to achievement of approved performance objectives for function, division, department, and section in line with company performance framework.

Innovation and continuous improvement

• Design and implement new tools and techniques to improve quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices to define intelligent solutions for function challenges.

Health, safety, environment (HSE) and sustainability

• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices, and company code of practices.

Reports

• Provide inputs to prepare management information system (MIS) and progress reports for company management.

Internal

• Regular contact with digital management team across the group on service delivery, operations, governance, and related matters.
• Frequent contact with programs, projects managers, and architects on roadmap development and project delivery.
• Regular contact with counterparts in group companies on digital strategy, planning, and quality assurance matters.

External

• Frequent contact with external auditors, local and international vendors, consultants, and digital professional organizations to facilitate quality and cost-effective service delivery.
• Occasional contact with counterparts in regional and international oil companies for information exchange, benchmarking, study visits, and other programs.
• Regular contact with local and international digital service providers on matters related to digital services and strategic directions.

Requirements

Minimum qualification

• Bachelor's degree in information technology, computer science, or equivalent.

Minimum experience & knowledge & skills

• 10 years of relevant IT experience including at least 6 years in positions of progressively increasing technical and managerial responsibilities in AI and machine learning solutions.
• Deep knowledge of machine learning, deep learning, natural language processing (NLP), Python, NoSQL, and relational database management systems (RDBMS).
• Experience in application development, preferably in an oil industry environment.

Professional certifications

• Certification in machine learning or artificial intelligence (desired).
• Certification in project management professional (PMP) (desired).

Technical competencies

• As per the approved competency dictionary.

Behavioural competencies

• As per the approved competency dictionary.