Executive Housekeeper - with experience.

Your tasks

Responsible for the comprehensive administration, coordination, and supervision of the Housekeeping department, including room attendants, public areas, and laundry, ensuring compliance with the quality, cleanliness, hygiene, presentation, and service standards established by the hotel.

Plan, organize, and supervise the operational and administrative activities of the department; prepare schedules, distribute workloads, and control staff attendance, productivity, and performance. Manage inventories, linens, uniforms, amenities, supplies, and chemical products, ensuring their availability and proper use to maintain operational continuity.

Verify the cleanliness, presentation, and conservation of rooms and public areas, as well as the washing, ironing, and distribution processes for linens, uniforms, and guest clothing. Coordinate room releases with Reception, follow up on special requests, complaints, and incidents, and maintain constant communication with Maintenance and other hotel areas to ensure timely attention to operational requirements.

Supervise compliance with procedures, quality standards, internal policies, and safety and hygiene regulations; coordinate training, evaluate staff performance, implement corrective actions, and follow up on productivity, quality, and guest satisfaction indicators. Prepare administrative and operational reports for management, ensuring an efficient, organized operation oriented toward excellence in service.-Requirements- Minimum education: Upper secondary education - Bachillerato General 2 years of experience Languages: English Knowledge: Team management, Quality, Cleaning, Coordination, Hotel management, Hotel management, Guest services Keywords: mucama, ama, doncella, governanta, sirviente, attendant, criado, servant