SR GOVERNANCE ANALYST (HDI-PM)

At Stefanini Group, we believe in the power of collaboration. We co-create innovative solutions in partnership with our clients, combining cutting-edge technology, artificial intelligence, and human creativity. We are at the forefront of solving business problems, providing real impact on a global scale.By joining Stefanini, you become part of a global transformation journey. We are committed to creating a positive impact not only on businesses but also on the lives of our employees. If you are looking for an opportunity for professional growth in a company that values innovation, respect, autonomy, and partnership, you will find it here!Join us and be part of the change!Responsibilities and assignments🎯 Mandatory Requirements🎓 EducationHigher education degree in Information Technology;📚 Mandatory Certifications:ITIL Foundation Certified v3 or higher;HDI Problem Management Professional (HDI-PM) Certification;ISO 9001 Lead Auditor Certification or a statement/document proving completion of a course with equivalent content of Quality Lead Auditor, with a minimum workload of 40 hours;Technical English.💼 Professional ExperienceActing in the area of Information Technology;Advanced knowledge in IT management and Governance best practices, based on ITIL frameworks;Knowledge of Windows operating systems;Hardware and software configuration and installation;Maintenance of operating systems;Knowledge of methods, processes, and tools for managing service management systems.

Additional information🍛 Meal voucher or food voucher;👨🏼‍🎓 Discount on courses, universities, and language institutions;📚 Academia Stefanini — platform with free, updated online courses with certificates;🗣 Mentoring;💉 Advantages club for consultations and exams;🏥 Medical assistance;🦷 Dental assistance;💰 Advantages and discount club at the best establishments;🛫 Travel club;🐶 Pet benefits.