Cashier (m/w/d) (Cashier (Retail))

Cashier (m/w/d) - 39 hrs/week, full-time, temporary - FO Herzogenaurach Job Details | adidas

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Cashier (m/w/d) - 39 hrs/week, full-time, temporary - FO Herzogenaurach Hello, this is the first step on your journey at adidas. For more than 70 years, we have been developing the best sports equipment and inspiring millions of people to change their lives through sport. For us, employees come first. We lead an active lifestyle, create innovations to bring sport and nature into harmony, view the world without borders and prejudices, and inspire our customers to change. Our retail stores are the first contact with our customers and the heart of the adidas brand. Do you want to be part of this journey? Then come join us now! Purpose & overall relevance for the organization:

Contributes to achieving or exceeding sales figures and KPI targets through the following:

• Builds an emotional connection with customers and lives the brand values
• Serves customers and carries out store operations conscientiously

Responsibilities:

• Performs complaint processing – internal & external
• Verifies cost center withdrawals and processes exchanges
• Taking customer orders
• Answering & forwarding general customer inquiries
• Supporting sales – as needed
• Ensures correct payment processes including careful handling of goods
• Performs cash closures carefully
• Maintains a clean and effective workplace (refilling bags, refilling receipts, EC Cash, printer rolls of all kinds)
• Knows the store goals and individual goals and actively works to achieve or exceed them, using all resources available in the store
• Meets or exceeds customer expectations and drives sales as well as brand awareness by applying appropriate elements of the Customer Mission Statement
• Builds an emotional bond with every customer by acting as a passionate and enthusiastic brand ambassador
• Maintains an appealing, pleasant environment in which customers enjoy shopping, paying attention to Visual Merchandising as well as order and cleanliness
• Adheres to the rules and procedures (SOM regulations) applicable to the store and maintains a safe working atmosphere
• Works productively and respectfully with team members to achieve or exceed store goals
• Completes all prescribed training programs and successfully applies them in his/her work
• Signals continuous willingness to learn and uses all offered opportunities to advance his/her development and improve his/her performance
• Endless Aisle (if applicable) o Offers our customers the Online Shop via tablets in the store and thus brings it closer to the customer to support Online Sales

o Regularly engages with news and products in the Online Shop to apply this knowledge in sales conversations o Uses the Endless Aisle tablet to offer product descriptions and/or customer feedback about products during the sales process o Informs customers about the new ordering/selling possibility in the country (communicating Endless Aisle / the Online Shop) o Advises customers and assists with questions regarding Endless Aisle / the Online Shop

• Click & Collect (if applicable) o Monitors and oversees new online orders placed by online customers that must be reserved in the store (e.g., Click&Collect)

o Processes "Pick&Pack" of online orders (e.g., Click&Collect) within the defined time (3 hours if the order arrives in the system before 13:00, until the next day 13:00 if the order arrives after 13:00) incl. final reservation confirmation of individual products per online order in the POS system. Confirmation in the system automatically informs the customer via email o Accepts product deliveries brought from the warehouse by online orders (e.g., Click&Collect) incl. final reservation confirmation of individual products per online order in the POS system. Confirmation in the system automatically informs the customer via email o Serves the customer during the pickup of online orders (e.g., Click&Collect) and offers additional products from the store as a "Cross-Sale" o Informs customers about the new pickup possibility in the Online Shop (communicating Click&Collect) o Advises customers and assists with questions regarding the Click&Collect service in the Online Shop Authorities:

• Not applicable

Primary contacts:

• Customers
• Colleagues and supervisors

Knowledge, skills and abilities:

• Competencies of a Retail Professional
• Expectation profile for RP

Required education and experience / minimum requirement:

• Retail training
• Preferably 1-2 months of professional experience in sports and/or fashion retail
• Basic English skills
• Basic spelling and arithmetic skills, communication skills

AT ADIDAS WE HAVE A WINNING CULTURE.

• TEAMPLAY: Win together.

Job Title:

Cashier (m/w/d) - 39 hrs/week, full-time, temporary - FO Herzogenaurach Brand: Location: Herzogenaurach TEAM: Retail State: BY Country/Region: DE Contract Type: Full time Number: 544134 Date: Aug 18, 2026 https://jobs.adidas-group.com/search?q THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES.

Additional information: Requirements for the applicant: Basic knowledge: Complaint processing, sales, accounting, refilling Advanced knowledge: Cashiering, customer advice, customer care