Junior Sales Administration Analyst

Adeste, a reference in the food, health, and animal nutrition market, is looking for a Junior Sales Administration Analyst to join the team!What do we expect from you? 🎯We seek professionals with grit and an ownership attitude, committed to achieving extraordinary results.

Responsibilities and assignments What will the responsibilities and challenges be? 📝Receive, include, and keep sales orders updated in the SAP System.Manage the order portfolio of Account Executives and/or Representatives, performing daily monitoring, follow-up with support areas, and signaling any eventual difficulties or delays that may impact customer service;Participate in weekly S&OE meetings and financial alignments, reporting possible impacts related to production, payments, and delivery deadlines to the Sales team;Keep Account Executives updated through emails, spreadsheets, and controls, contributing to decision-making and the identification of sales opportunities;Request and monitor the registration of new customers, ensuring the correct filling of information and the completion of the process by the Financial, Accounting, and Tax areas;Manage sample shipment requests from the Commercial area, from the order entry in the system to availability, shipment, and delivery to the customer;Register and monitor customer complaints, acting as an interface with the Quality and Commercial areas and following up on responses until the service is concluded;Support the Account Executive in changes to delivery deadlines, quantities, shipping methods, and other commercial demands, ensuring alignment with internal areas and keeping the customer informed throughout the process;Contribute to a positive customer experience with Adeste, promoting agility, organization, and integration between the areas involved in the service.Requirements and qualificationsWhat will we evaluate?🔎Experience with Customer Service;Basic knowledge of the office package, with emphasis on Excel;Currently pursuing or completed higher education in Administration, International Relations, or related fields;Languages: Intermediate English and Basic Spanish;Knowledge of the SAP system will be a differentiator.

Additional informationWhere will you work?📍 We have 8 locations, but this position will be based at the São Paulo/SP site.We value differences and work to promote an inclusive culture. All our vacancies (respect this commitment and) extend to people with disabilities (PcD).Did you identify with it? Apply! We want to get to know you!#VemserAdeste 🚀