Customer Service Representative (m/w/d) (Sales Assistant)
Summary
Are you looking for a job that offers security, responsibility, and perspective? For an international company in the metal industry, we are looking for a Customer Service Representative (m/w/d). In this role, you will be the central point of contact for customer inquiries, manage contracts and complaints, and actively support projects.
Description
- Central contact for the onboarding and support of our national and international customers
- Answering customer inquiries and developing suitable solutions
- Holistic customer support including contract and complaint management
- Interface function to suppliers
- Participation in projects and contributing creative ideas
About the Customer
The company is established in the metal industry and values fast, customer-oriented solutions, professional structures, and a motivated team. You will work in an international environment with long-term perspectives.
Requirements
- Completed commercial training or comparable qualification
- Several years of experience in customer support
- Very good English skills
- Technical understanding and communication skills
- High level of team orientation, structured and diligent way of working
- Good to very good SAP skills
What we offer
- Annual salary between €48,000 and €53,000 gross, depending on qualification and experience
- Flexible working hours and mobile working for optimal work-life balance
- 30 days of vacation
- Job-Bike for sustainable mobility
- Individual training opportunities
More Information
Please apply as a Customer Service Representative (m/w/d) via our application form, stating your salary expectations and your possible start date.
We look forward to meeting you!