Customer Care Specialist (m/f/d) (Account Manager)

Summary

Are you passionate about excellent customer service and want to apply your skills in direct customer contact? Then we are looking for you as a Customer Care Specialist (m/f/d) to support the team in handling customer inquiries and contribute to the satisfaction of our customers. Description

• You are responsible as a central contact for boarding and for the support of our customers (national & international)
• With your expertise for our products, you answer questions and find solutions for our customers
• You support our customers holistically and take over contract and complaint management
• You find it easy to act as a service interface to our suppliers
• In addition, exciting projects await you, in which you can contribute creative ideas

About the Client

On behalf of an international chemical company, we are looking for motivated Customer Care employees. You are the first point of contact for customers and ensure that inquiries are processed quickly and professionally. Requirements

• Completed commercial training or comparable qualification
• Several years of professional experience in customer care
• Very good English skills
• Technical understanding, communicative skills, and a high degree of team orientation
• Structured and careful way of working
• Good - very good SAP knowledge

What we offer

• Annual salary between €42,000 and €50,000 gross, depending on qualification and experience
• Dynamic and international working environment
• Thorough induction into your new field of activity
• Easy and fast entry
• Application process without a cover letter

More Information

Do you want to be our reinforcement? Then I look forward to your application.

Simply apply with a few clicks below via our application form.

We look forward to meeting you!