Customer Service Representative with German and English
Adecco is a global leader in the personnel consulting, services, and HR solutions industry. It is part of The Adecco Group, present in 60 countries worldwide. It has over 50 years of experience in the recruitment industry. It has been operating in Poland since 1994. Since then, it has employed hundreds of thousands of workers and opened over 45 offices in our country. Adecco's database contains over 350 thousand candidates.
Adecco Poland Sp. z o.o. is Employment Agency no. 364.
For our client, we are looking for people to work in the position:Customer Service Representative with German and English*
What we offer:
- Interesting work in an international team, serving customers from a large part of Europe
- Opportunities for professional development, including the development of linguistic competencies
- Stable employment conditions – employment contract directly with the Client
- Monthly salary in the amount of 8000-8500 PLN gross + bonuses
- A rich package of social benefits, including: private medical care, subsidy for a sports card, access to various benefits via the MyBenefit card, attractive bonuses, meal subsidies via a lunch card
- Hybrid work system
- Work in a new office in the Mokotów district
Please be informed that we have implemented a reporting procedure in Adecco Group companies operating in Poland, as required by the Whistleblower Protection Act. Detailed information is available in Adecco offices.
Daily tasks
- Advising Customers regarding the ordering, delivery, and complaint processes
- Managing customer orders and monitoring their fulfillment
- Planning and coordinating deliveries with Customers
- Registering and reporting customer complaints
Requirements
- Ability to cooperate with customers and build long-term relationships
- Communication skills
- Fluency in German (C1)
- Good knowledge of English (B2)
- Ability to adapt quickly to new situations
- Ability to work on IT systems
Must have: Communication skills