Bilingual Agent B2 / salary of 3.5 + bonuses

Host Support Specialist (BPO) - Bogotá Keywords: Host Support Specialist customer support agent BPO agent B2 English customer service Customer Support Agent customer service agent

🚀 Connect with customers and create memorable experiences as a Host Support Specialist in Bogotá. We are looking for a profile with B2 English, BPO experience, and a vocation for service to provide customer support and meet service metrics with agility and empathy. ✨ Boost your professional growth and share your talent by resolving requests in a timely manner within a great team. Apply today and join our family! Responsibilities: Provide timely support and attention through various communication channels Resolve user requests by applying established protocols Manage incidents using ticket management systems Maintain high quality standards and meet BPO service metrics

Requirements: High school graduate B2 English level or higher 2 years of verifiable experience in BPO Availability to work 42 hours per week Reside in the city of Bogotá

Education level: High school completed

Job sectors: Call center telemarketing BPO and related Customer service and related

Position: Auxiliar

Other skills: Technical skills: CRM tools Ticket management

Interpersonal skills: Empathy Service orientation