HNW Case Manager

The candidate will be responsible for providing end-to-end sales support to Insurance Brokers. Ensuring smooth handling of client cases from onboarding documents check & submission, arrange medical appointments, work closely with internal & external stakeholders to manage complex processes.

Responsibilities

• Provide sales support to Insurance Brokers
• Collaborate with Insurance Brokers, Clients & Bankers to arrange medical appointments and prepare documentations (eg: onboarding and policy)
• Submission of application documentation
• Update Insurance Brokers on the pipelines and case progress, ensuring all sales meetings are recorded in the system.
• Ensure all client documentation is complete, accurate, and compliant with internal and insurance company due diligence standards.
• Manage all assigned cases through to completion, including follow-ups and negotiations with insurers and underwriters.
• Collaborate with Insurance Broker and the Client Servicing team to ensure timely preparation and completion of annual reviews.

Requirements

• Bachelor's degree or Diploma of any discipline
• 1-3 years of experience as HNW Case Manager
• High attention to detail with the ability to manage multiple priorities and meet tight deadlines
• Strong communication skills to deal with HNW clients

Vernon Quek Registration: R23111972 EA License: 91C2918