Customer Service Executive (Electronic)
The Opportunity: Adecco is partnering with a global leader in electronic manufacturer, and we are looking for a Customer Service Executive to join their Singapore team. This role offers the opportunity to support regional customers across order management, customer service, fulfilment coordination, and quotation management within a structured multinational environment. Employment Type: Permanent, Full-Time Location: East Region Working Hours: Monday – Friday, 8.30am to 5.30pm / 9am to 6pm Salary Package: Up to $4,500 + AWS + Variable Bonus
The Job: Manage customer enquiries, quotations (RFQ), order processing, and billing documentation Coordinate order fulfilment activities and ensure timely delivery to customers Handle customer complaints, delivery issues, returns (RMA), and service-related enquiries Support contract administration and customer documentation requirements Coordinate samples, catalogues, and marketing material fulfilment Prepare service performance and complaint reports Liaise with internal stakeholders to ensure smooth execution of customer orders Participate in inventory stock takes and perform other ad-hoc duties as assigned
The Talent: Diploma in Business Administration or related disciplines Minimum 2 years of experience in customer service, sales support, order processing, or customer operations Experience supporting customers within a B2B environment will be advantageous Exposure to planning, fulfilment, inventory, or operational coordination would be beneficial Strong communication and customer service skills Able to manage multiple priorities and work effectively in a fast-paced environment Independent, proactive, and detail-oriented Strong time management and organisational skills Next Steps: Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you. Only shortlisted candidates will be notified.
Vanessa Lew Direct Line: 6697 7933 EA License No: 91C2918 Personnel Registration Number: R25159290