IT Support Officer

Adecco HR is the largest human resources services provider globally and, as part of its collaboration with a leading company in the technology sector, is seeking:

IT Support Officer

Main Responsibilities

• Providing technical support to corporate users, both remotely and at client sites.
• Installation, configuration, and maintenance of computers, laptops, monitors, and peripheral equipment.
• Support for Microsoft Windows operating systems and Microsoft 365 applications.
• Diagnosis and resolution of hardware, software, operating system, and application problems.
• Addressing network connectivity issues (LAN, Wi-Fi, VPN).
• Installation and support of printers, scanners, and other office equipment.
• Management of user accounts and devices via Active Directory and Microsoft Entra ID.
• Participation in installation, upgrade, and replacement projects for workstations.
• Management of requests via ticketing systems and collaboration with second-level support teams.

Required Qualifications:

• Degree in Informatics or a related field or equivalent professional experience.
• Previous experience in an IT Support, Deskside Support, or similar technical role.
• Very good knowledge of Microsoft Windows 10/11 and Microsoft 365.
• Experience in supporting computer and laptop hardware.
• Basic knowledge of TCP/IP, DNS, DHCP, and VPN networks.
• Experience in Active Directory management and in supporting printers and peripherals.
• Good knowledge of the English language.
• Driver's license.
• Customer-centric approach, analytical thinking, and the ability to manage multiple priorities.
• Ability to travel to client sites within Attica.

Will be additionally appreciated

• Knowledge of Microsoft Intune / Endpoint Manager.
• Experience with Microsoft Entra ID (Azure Active Directory).
• Knowledge of imaging and deployment tools.
• Microsoft, CompTIA A+, Network+, ITIL or equivalent certifications.
• Previous experience in an enterprise or multi-client IT environment.

Benefits:

The company offers

• Mixed monthly compensation depending on experience and qualifications.
• Private health insurance.
• Continuous technical training and opportunities for professional development.
• A modern, dynamic, and supportive work environment.

For more job positions visit the After the collection and evaluation of resumes, we will contact the candidates who meet the requirements of the position to be staffed to schedule an interview.

For more job positions visit our website www.adecco.gr and register your resume in our database.

All applications are considered strictly confidential.