Bilingual Customer Service Agent / No Experience / 2 days off - English B2/C1
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Machine translation — original language: Spanish.Show original
We are looking for Bilingual Customer Service Agents to provide support to users of an important line in the financial sector in the USA. We are looking for people with excellent communication skills, a service attitude, and an advanced level of English.
Requisitos
- High school graduate.
- English level B2-C1 (advanced).
- With or without experience in customer service.
- Availability to work in rotating shifts 7x24.
- Communication skills, customer orientation, and problem-solving.
Funciones
- Attend to and manage customer inquiries through different communication channels.
- Provide clear and timely information about financial products and services.
- Resolve user concerns, requests, and requirements.
- Guarantee a high-quality service experience.
- Record and follow up on cases according to established procedures.
Condiciones Laborales
- Salary: $4.500.000 monthly.
- Location: Bogotá, Calle 100 (on-site work).
- Schedule: Rotating shifts 7x24, 2 days Off.
Beneficios
- Prepaid medicine.
- Funeral policy.
- Structured career plan.
- Access to study and training platforms.
- Opportunities for professional growth and development.
Requerimientos
- Minimum education: High school / Secondary Education
- years of experience
- Languages: English
- Knowledge: Customer service
- Keywords: demostrador, feriante, viajante, agent, representative, agente, representante, service, costumer, cliente