retail sales manager
E-Commerce
Education:
Secondary (high) school graduation certificate.
Tasks:
- Direct and control daily operations .
- Evaluate daily operations .
- Plan and organize daily operations.
- Manage staff and assign duties.
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
- Determine merchandise and services to be sold.
- Implement price and credits policies.
- Locate, select and procure merchandise for resale.
- Develop and implement marketing strategies.
- Plan budgets and monitor revenues and expenses.
- Determine staffing requirements.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Recruit, hire and supervise staff and/or volunteers.
- Oversee payroll administration.
- Conduct performance reviews.
- Supervise office and volunteer staff.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Handling heavy loads.
- Attention to detail.
- Combination of sitting, standing, walking.
Personal suitability:
- Adaptability.
- Collaborative.
- Efficiency.
- Goal-oriented.
- Integrity.
- Outgoing.
- Positive attitude.
- Time management.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Interpersonal awareness.
- Judgement.
- Organized.
- Team player.
- Ability to multitask.
Experience:
2 years to less than 3 years.