Sales Administration Manager M/F
?? Sales Administration Manager M/F - Join a great adventure within a renowned industrial group! Our employment agency is looking, on behalf of its client, a recognized industrial group specializing in switchgear, for a Sales Administration Manager M/F to strengthen its teams. Do you want to work within a human-sized team and leverage your sense of customer service, your organization, and your commercial skills? This opportunity could be the right match for you! ?? Your missions Within a team working in connection with customers, sales representatives, and various company departments, you will ensure proper order follow-up and customer satisfaction. Your main missions:
- Manage orders from A to Z: verification, entry into the ERP, monitoring availability, shipping, and delivery.
- Ensure customer follow-up: transmit order acknowledgments, inform customers of order progress, and respond to their requests.
- Manage returns and credit notes related to exchanges, recalls, and spare parts.
- Support commercial activity: prepare quotes with sales representatives, transmit documentation, and update product information in the ERP.
- Participate in sales forecasting and stock monitoring in collaboration with the ADV, sales, Purchasing, and Supply teams.
- Act as a privileged contact for customers and contribute to their satisfaction.
?? An international environment You will evolve in an international context where English (C1 level) is indispensable. Proficiency in German is also expected. ?? Job conditions Mission: until the end of January Working time: 35h/week Hours: 8:00 AM-12:00 PM / 1:00 PM-5:15 PM Friday: 8:00 AM-12:15 PM Status: Non-manager - Classification C6 Remuneration: from 1,983.07 EUR to 2,052.32 EUR gross monthly Sedentary position, with occasional travel possible in France or abroad Tools: ERP, internal software, Pack Office ?? Why join this team? Because here, your role is not limited to entering orders! You will be an essential link in the customer relationship, at the heart of exchanges between customers, sales representatives, and produ
?? The profile we are looking for Bac +2 in commerce, customer relations, or ADV, or equivalent experience 1 to 2 years of experience in ADV, order management, or customer relations Organization, rigor, and sense of priorities Good mastery of IT tools, ideally an ERP Sense of customer service and interpersonal skills Autonomy, reactivity, and team spirit Ability to collaborate with different stakeholders in an international environment Your professionalism, your interpersonal skills, and your reactivity will make the difference!