Car Service Advisor/west/6 days/2600 to 3000

Key Responsibilities: Customer Intake: Greet car owners warmly, listen to vehicle issues, and document symptoms accurately. Diagnostics & Liaison: Consult with mechanics to identify problems and translate technical terms into simple language for customers.Cost & Time Estimates: Prepare written price quotes for parts and labor, and set realistic pickup times. Workflow Management: Schedule service appointments. order necessary parts, and track repair progress throughout the day. Delivery & Billing: Explain completed work and invoice charges to the customer, process payments, and handle feedback or complaints. Requirements & SkillsExperience: Previous customer service or administrative experience, ideally within the automotive industry. Knowledge: Basic understanding of car mechanics, routine maintenance, and vehicle parts. Communication: Strong interpersonal, problem-solving, and conflict-resolution skills. Tech Literacy: Familiarity with workshop scheduling software and basic office tools.

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)