Home Care Coordinator
Must-have:HealthTechLeadPrincipal
- Screen and review all ICS referrals for medical, functional, and cognitive conditions, and identify the client's care needs if the referral source has not already done so.
- Ensure ICS care staff provide care according to the referral source's care plan and the client's needs.
- Follow-up with ICS clients midway through the service as and when required to ensure they have a longterm care plan.
- Conduct home and hospital visits for potential clients; these visits will account for about 70% of the time.
- Where necessary and applicable, refer the client and/or caregiver to relevant services or healthcare providers.
- Raise referrals for eligible clients via BRIGHT to required services; submit appeals or extensions where applicable.
- Assess and submit Household Means Testing application for clients.
- Conduct interRAI assessment and develop an individualised care plan.
- Work with referral sources on the client's discharge care plan.
- Coordinate client care with doctors, nurses, therapists, MSWs, and HCAs within the company.
- Advise clients on financial scheme applications.
- Handle client and referral source inquiries about the service.
- Assist with audit-related tasks when required.
- Handle any ad hoc tasks assigned by the Head of Home Care.