collections assistant
Machine translation — original language: Spanish.Show original
- Perform constant follow-up with clients via telephone, email, or messaging. - Validate, register, and apply transfers and deposits received in the system (Softcom). - Send account statements, expiration notices, invoices, and debit/credit notes to clients. - Propose payment commitments for difficult accounts under company policies. - Resolve doubts regarding billing, balance clarifications, and reconcile inconsistencies. - Control and filing of documents (invoices, receipts, guides, promissory notes, collection settlements, etc.) - Support in the analysis and projections of the Tesorería area. -Requirements- Minimum education: Technician 2 years of experience Languages: English Age: between 30 and 35 years Knowledge: Microsoft excel, Microsoft office