Customer Service Employee (m/f/d) (Customer Experience Manager)

Actief Personalmanagement GmbHHanau, Hessen, Schleswig-HolsteinEURESpublished 10/06/2026
Must-have:SAP
Machine translation — original language: German.Show original

About us

As the HOME OF THE PERFECT MATCH, ACTIEF pursues the mission of bringing together people and companies that truly fit each other. Fairness, transparency, and jobs with real perspectives are at the center of our work. As one of Germany's largest personnel service providers, ACTIEF is committed every day at around 80 locations nationwide to recognizing individual potential and creating sustainable connections.

Tasks

For our international and well-known client, we are looking for immediate support in Customer Care.

  • Telephone and written customer support
  • Complaint management
  • Cross-departmental collaboration
  • Master data management
  • Minor packaging activities

Requirements

  • Completed commercial vocational training
  • Relevant experience in the field of customer support and complaint management
  • Hands-on mentality for minor packaging activities to provide support
  • Good English skills

Benefits

  • Future-proof workplace in the pharmaceutical industry
  • Attractive salary package
  • Structured onboarding
  • Option for Homeoffice

Application process

Email to: office.ost@actief-personal.de